Four weeks have passed since the launch of our website! We are still refining our web portal during this busy period.
We have put in and continue to put in a great deal of effort to meet your needs. Obviously, we had wished everything to be perfect from the get-go, but it is through your feedback that we will be able to improve your customer experience. We thank you, dear customers and partners, for your constructive comments, your patience, your support and your adaptability. This is how we grow together!
Can we predict the impredictable? Unfortunately, no and that show our human side. Again, we're integrating products, we are integrating products, refreshing vehicle applications, improving our connectivity and evaluating our filters. However, not all improvements can be done smoothly. Obviously, increasing daily traffic causes slowdowns on our website, but rest assured that our team is working hard to promptly correct the situation. Our office is teeming with activity!
The site was designed to showcase our products and provide a research tool for the entire industry. We realize that there is often a reluctance to change and new technology and it is our role to facilitate this transition so you may collect all the anticipated benefits.
Our website is intended to be at the heart of our activities. Thus, through our site, you will be able to search for products, make purchases, find your orders and manage returns. Our website will become an indispensable tool, although we will always be there to answer your questions.
Keep in mind that our keen customer service team is on hand to provide you with all the assistance you need: listening to your comments and dealing with your every request. Our phone lines are busier than ever, and for a good reason: Cinthia, Suzana, Marie-Eve and Kevin are busy providing complete answers to your questions and finding solutions quickly. Do not hesitate to consult them. CONGRATS TEAM!
We wish you a pleasant discovery and we thank you for your trust.
